1. Introduction
Titan Renovations & Services LLC ("we," "us," or "our") operates the website titanrenovationsny.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. By using the Site, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
When you submit our contact form or request a free quote, we may collect the following information:
- First and last name
- Email address
- Phone number
- Type of service needed (e.g., demolition, drywall, painting, flooring)
- Borough or service area
- Project details and messages you submit
2.2 Information Collected Automatically
When you visit the Site, we may automatically receive certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on those pages
- Referring website or source
- Date and time of your visit
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide free quotes
- To communicate with you about our renovation services
- To schedule consultations, site visits, and project work
- To improve our website and user experience
- To comply with legal obligations
4. Third-Party Services
4.1 Formspree
Our contact form is powered by Formspree, a third-party form processing service. When you submit the contact form, your data is transmitted through Formspree's servers. Formspree processes your data in accordance with their own privacy policy.
4.2 Google Fonts
Our Site uses Google Fonts to display web fonts. When you access our Site, your browser may connect to Google's servers to load these fonts. Google may collect certain data in connection with this service. For more information, see Google's Privacy Policy.
4.3 Pexels / Image Hosting
Our Site loads images from third-party image hosting services (such as Pexels and Unsplash). These services may log access requests and collect limited technical data when images are loaded.
5. Cookies and Tracking
As of the effective date of this policy, our Site does not use cookies or tracking pixels. We do not use analytics services such as Google Analytics. If this changes in the future, we will update this Privacy Policy and notify users as required by law.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting business (e.g., Formspree for form processing), subject to confidentiality agreements
- To comply with a legal obligation, court order, or government request
- To protect and defend the rights or property of Titan Renovations & Services LLC
- To prevent fraud or address security issues
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship and a reasonable period thereafter.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal data
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
10. Children's Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Titan Renovations & Services LLC
- Phone: (347) 207-2330
- Email: titanrenovationsny@gmail.com